Netigate, Last updated: 1 August, 2019
Do you want to gather valuable feedback about how your customers perceive your business and the service that you provide? Are you seeking to maintain customer loyalty and satisfaction? If so, Customer Experience (CX) surveys will help you to achieve your goals. To help you prepare, this article offers you guidance and insights into what steps you should take when designing and distributing your own surveys.
Read the article from Neigate: How to prepare a Customer Survey